Privacy Policy


Last update: 20/07/2018


This Privacy Policy explains our privacy practices for the website (the “Site” “Website”), applications and services provided by Share Food and its affiliates (collectively referred to as “Share Food Singapore”,  “Share Food” , “we,” or “us” or “our”, as the case may be). The Site, applications and services provided by Share Food are collectively referred to here as the “Services”.

We take the privacy of our users very seriously. We ask that you read this Privacy Policy carefully as it contains important information about how we will collect, use and disclose your personal data.

In this Privacy Policy, “personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access.


General Conditions

By interacting with us using your personal data, or submitting your personal data to us, or using any of the Services, you agree and consent to the collection, use and disclosure of your personal data set forth in this Privacy Policy. You also acknowledge that Share Food may from time to time amend, modify or otherwise update this Privacy Policy at its discretion, without prior notification. We therefore advise you to periodically check this Privacy Policy for any updates to this Privacy Policy.


Collection of non-personal information

When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your IP address, browser type and version, operating system type and version, language preferences or the references website that links to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.


Collection of personal information

Whenever necessary, we may obtain personal data about you (such as your name, home and email addresses, birth date, gender, contact details, etc). Generally, we will only process your Personal Data as described in this Privacy Policy. Usage of personal data can be referred to the next section.

For example, we will obtain your personal data when you sign up to our mailing list, visit our website, send us feedback, post material, contact us for any reason, sign up to a service, enter a competition, or purchase goods or services from us.

We may monitor your use on our website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit or use it, which pages you go to, which features you use, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

We embed Facebook Comments plugin to allow you to leave comment at our website using your Facebook account. This plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy:


How we use your collected data

For non-personal information collected, it is used only to identify potential cases of abuse and establish statistical information regarding Website usage. It's statistical information is not otherwise aggregated in such a way that would identify any particular user of the system. We will use your collected data for the purposes described purposes which include, but are not limited to, the following:

  • to help us identify you and any accounts you hold with us;
  • improve our website & Services to you;
  • research, statistical analysis and behavioural analysis;
  • marketing;
  • to notify you of any changes to any platform that may affect you;
  • improving our Services.


Children under 13

We won't knowingly allow any children under 13 to provide us with any personal information. If you are under the age of 13, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Website or Service, please contact us.


Marketing and opting out

If you have given permission, whether is it through our newsletter or services, we may contact you by mail, telephone, SMS, text message or email about products, services, promotions, special offers or charitable causes that may be of interest to you. We may also share your personal data with our business partners and they may contact you about similar promotional efforts too. We may also contact you to participate in our marketing efforts such as promotional videos on any aspect of the Services.  Even if you have given us permission previously, and subsequently you prefer not to receive any direct marketing communications from us or to participate in our marketing efforts, you can opt-out at any time by sending an email to us.



From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to our Web site. We do not capture personal information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our Web site may be diminished and some features may not work as they were intended.


Links to other websites

Our Website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect personal information.



Share Food website include interactive forms such as comments for users to interact with people. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Share Food will not be held responsible should users decide to disclose their personal information on the comments section.



We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.


Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.


Termination of personal data

You have the rights to ask us to stop processing your personal data for our usage. If you wish to exercise this right, you should:

  • put your request in writing (via an e–mail sent to with a header that says 'Unsubscribe to Share Food personal data')
  • provide us with enough information to identify you (e.g. username, contact number, any personal information you have submitted to us); and
  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone), please specify the channel you are objecting to.


Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email or through our contact form here.

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access our website.